Roadshow 2008

5 August - Nelspruit
6 August - Rustenburg
7 August - Polokwane

+/-1 200 km, three days, four seminars, four great groups of delegates and three towns later and our annual Getting Inside the Mind of Your Client Roadshow 2008 is something of the past. Getting inside the mind of your client is the HPT sales development program and has proved to be a very powerful development tool for sales and marketing people. The delegates from various industries and companies benefitted from the half day seminars (in workshop format) and learned the following skills:

• Assessing the informational qualities of the situation that he finds himself in
• Determining the information processing style of the client
• Presenting the information that the client needs about the product in a format that is in accordance with the information processing style of the client.
• Managing his mind to fit the situation that he finds himself in

Feedback:

"Better understanding of client and collegues means better flow of information and better productivity"

"I’ve always probed for customer needs but once needs established I would give data according to the way I was thinking, not taking into account their profile. I need to change that."

"It gives me context of myself and others, particularly in how much data to give different types of people. Some people shut down or want a piece “quickly”. I find it difficult to give “a piece” of data and am inclined to “tell the story” giving context in order to get to the piece. I have done extensive personal mastery and leadership training but have yet to get a succinct understanding of left/right brain, processing data and the difference between the core dimension of cognitive & affective in such a practical manner."

What next?

We will be presenting the seminar in Pretoria on 10 September 2008, look out for the invitation in your mailbox or contact us at any time!!!